Based on the SSS Guidebook, after verification and printing of the card, UMID is then packaged and sent to PhilPost for delivery via registered mail. Mailing takes five (5) to seven (7) working days for addresses in Metro Manila, seven (7) to ten (10) working days for outside Metro Manila, and ten (10) to 20 working days for remote areas. However, most SSS members feedback on UMID turn around time takes more than three months to years. This article tells you on how to follow up and verify the status of your SSS UMID Application.
Here are the options on How to Verify and Follow up the Status of your SSS UMID Application:
1. Call SSS Hotline
SSS Trunkline number is (632) 920-6401. SSS Call Center numbers are 920-6446 to 55 and is operating 24/5 which is open 24 hours every weekday. If you happen to be discouraged calling on daytime because of busy lines, you may call them at night when you are already at home.
SSS Call Operators may ask for your verification information so make sure to ready to provide it like your SS Number, Full Name, Date of UMID Application, etc.
2. Email SSS ID Management Department
For UMID related concerns, you may send an email to the Identity Management Department of the Philippine Social Security System (SSS) at idcpd@sss.gov.ph.
The SSS Identity Management Department usually respond within 2 to 3 working days emailing you the date your UMID was posted, the Philpost tracking number and your Common Reference Number (CRN), which you can use as references if you want to claim it at your local post office. You can also use the tracking number at PhilPost website to track the shipping history of your UMID.
Visiting your local Post Office may be the best and fastest way in claiming your UMID instead of waiting for it to get delivered.
For other SSS Concerns, you may email member_relations@sss.gov.ph and onlineserviceassistance@sss.gov.ph
Indicate your information like:
- Complete Name
- SSS NUmber
- Date of UMID Application
Attach any two valid ID or Birth Certificate for security and identification purpose.
3. Visit any SSS Branch near you
If you have the luxury of time, you my go any nearest SSS Branch near you to verify the status of your UMID Application.
You will be able to ask an SSS Representative for the real status and any cause of delay, if there is any, and any action to do get your UMID.
If you do not have a UMID yet or have lost yours, here is the full instruction on How to Apply for UMID.
A feedback is given by SSS Inquiries contributor that it took two weeks to deliver his UMID from the date of his application. Their home address is in Metro Manila and was able to quickly be identified by courier.
How to Apply for UMID?
Most of us want to have a UMID Card because it is a valid identification card to many establishments. But do you know that it is a powerful 4 in 1 card for your SSS, GSIS, PagIBIG, PhilHealth transactions? The new UMID Card can also be used as an ATM to withdraw your SSS Loan and Benefits.
The Unified Multi Purpose Card (UMID) is the Unified ID Card of SSS, GSIS, PhilHealth and PagIBIG. The new UMID being released by the SSS (as of April 2017) uses a contact less smartchip technology that stores member’s SSS information and biometrics data such as fingerprints, facial image and signature.
Government employees can apply for a UMID at the GSIS Enrollment Center, while private sector employees, self-employed, and OFWs members of SSS can apply for a UMID at any SSS Branch that has ID Capture facility.
To apply for a UMID, you need to have the following requirements:
For First Time Application
- Member has no existing UMID Cards issued by GSIS or PhilHealth.
- Member has at least one (1) month contribution and a valid Date of Coverage;
- Member Information (SS Number, Name (First Name, Middle Name, Last Name), Date of Birth, Gender) must be the same in the UMID Card Application and SSS Membership database.
- Valid Identification Card Photocopy (Bring the original card/document for verification). Click here to check the list of documents honored by SSS.
For UMID Card Replacement
- Replacement fee amounting to Php 200. The same fee shall apply for the following.
- Correction/Change of name (e.g., from maiden name to married name)
- Correction of date/place of birth and/or sex
- Replacement of lost/damaged card
- Change of home address
- Change of authenticating finger due to amputation/sickness (e.g., index to middle finger)
- Update of member’s photo
- Change of old card to new card
- Change of specimen signature printed on the card
- For lost or non-received cards, the submission of a duly-notarized affidavit of non-receipt of card, or notarized affidavit of loss is required.
- For card replacement caused by change or correction of member information, the old SS ID/UMID Card must be surrendered.
STEP BY STEP PROCESS
Visit the nearest SSS Branch that has UMID enrollment/ ID Capture facility. Not all SSS Branches have the Data Capture facility. Their big branches have one for sure. Better contact first the SSS to know if the SSS Branch near you has an ID Capture facility.
- Fill up the Multi Purpose ID (UMID) Card Application Form. You may obtain the UMID Form application here. Make sure to fill up the form using a black ink.
- Bring one of the primary valid ID’s. (Passport, Driver’s License, Professional Regulation Commission (PRC) Card, Seaman’s Book (Seafarer’s Identification and Record Book). If you do not have one, bring two of your secondary identification card/documents. You may check the list of documents being honored by SSS here.
- Double check and verify the form before submitting to the verification counter.
- After verification, you will be instructed to proceed to the ID capture booth, fingerprint scanning and electronic signature process.
- Based on the SSS Guidebook, after verification and printing of card, UMID is then packaged and sent to PhilPost for delivery via registered mail. Mailing takes five (5) to seven (7) working days for addresses in Metro Manila, seven (7) to ten (10) working days for outside Metro Manila, and ten (10) to 20 working days for remote areas.
- Visit any SSS Branch near you, or SSS Kiosks available in some Malls, to activate your UMID Card. You can then use your UMID card to inquire your SSS Information like Eligibility to benefits, Contribution, Loans thru SSS Kiosk.
You may read the full and detailed instruction on How to Get UMID Card here.
According to the published article on the SSS Website, “SSS does not have rush application for UMID cards nor is it collecting fees for such purposes as card applications are processed on a first-in first-out basis. Recipients of these fraudulent text messages are advised to immediately report it to the nearest SSS branch or call the SSS hotline at 920-6446 to 55. They are also encouraged to file a report with their own mobile phone service provider to stop the dissemination of bogus SSS text messages through their networks.”
Only transact to SSS Branches, Offices and SSS Contact emails and telephone numbers.
I want to follow-up my UMID id of what is the status for now. As now for almost 4 months not yet delivered in the POSt office of Sto. Tomas, Davao Del Norte.
What do i want to do?
Said by the incharge of UMID SSS Tagum 2 to 4 moths period will be Delivered into Post Office where do i live attached at the form.
I want to follow up the UMID of my husband
My umid id is still unreadable by umid machines. What is the possible reason for this? Thanks!
how can i get again my sss no?can i used my umid id to continue my contributions?how?
How long can i get my umid i.d
Good afternoon. May i Ask? How long I will take to get my UMID Card.
Kindly Inform me through my email, If it now available.
Thank you & Best Regards
Good afternoon.
I will ask If My UMID Card now is available?
Please drop me message through my email.
Thank you & Best Regards.
God bless
My mother ask me to find her sss id because she forgot her sss number. Is there any way to find her sss number?
Good afternoo i just want to ask how long can i get my sss i.d because i really need that soon thanks i need a reply..
i would like to ask about the status of my UMID.
kindly give me a feedback or drop a message to my email.
thank you and godbless!
i realy need it asap !
Just a follow of my UMID. Date of applied was July 19 2017. Please drop in my gmail your reply. Thank you
Hi I just need to follow up the status of my UMID ID , date of applied was September 26, 2017.
thanks
I just wanna ask the status of my umid id application?
Janeth Oliverio Canque
33-26608345
OCT.2,2017-DATE OF APPLICATION
your response is highly appreciated
thanks.
Sir/mam,ask lang po kung me umid id n po ako,dec.1 po ako nag apply
Ask lang po kung available na po ang aking new umid id card.alex villarico salinas sss #3319516525
Follow up lang po me umid id card n po b ko?
Follow up lang po ako ng UMID ID ko almost 8mos. Na po wala parin. Eto SSS# ko 0506549887.
wala pa din yung umid id ko hanggang ngayon .. mag iisang taon na sa march .. sabi 3-4 months lang iddeliver na..wala pa din hanggang ngayon
Oct 25 2016 pa aq oa umid but until now wala p
Oct 25 2016 p po aq nag p umid but until now wala p po…Calamba po aq kumuha
Available na po ba yong umid sss id ko kasi gamitin ko na sa compant nmin=-O=-O=-O
ito po yung sss no. ko:0639297271
Ang hirap nman mgregister online, pg mobile number sinelect ssbhin di rw marecognize, natural lng nman n mgpalit ng mobile number since long time ago na nung nagregister ako dati, pg umid ID nman sinelect s pgregister, my pin code nman, pinakapangit na online gov na tong sss promise. sbrang complikado mgreregister lng. busit. until now di p rin ako mkareg.online, no time to visit branch. kya nga online pra ms convenience tpos kelangan p papunthin s branch pra lng mkpgverify ng umid pin code. hayz.
Tama po. Sana nagbigay n lng sila ng pin code kasama sa pagrelease. Hindi ako makapagregster online.
kapag na receive na po ba ang sss umid card activated na yun ?
Hi mam/sir. Magiisang taon na wala pa umid ko. Baka po matulungan nyo po ako. Need ko lasi 1day processing. Urgent sa work ko e.
Nag apply ako for replacement ng lost UMID last 3/5/2018. Sabi ng SSS SFDM, actually 3 weeks lang daw and production ng ID. Sinasabi lang nila na up to 3 months to give time for the mailman to locate the delivery address. If still no delivery, it would be best to make a follow up kung saan ka nag apply ng UMID after 3 weeks.
could you please tell me how to activate my UMID card because the kiosk machine at the mall near us is not working or maybe my UMID card is not readable…please advice. thanks
ang tagal na po ako nagHIhIntay sa umid id ko nOvember 15 pa po yun ng 2017 gang ngayun wala pa ako natatangGap
pakisetTle naman po salamat..
Any update on my UMID ID?
Also, pano malaman kung may existing SSS number pa?
Thanks.
pano ko po ba malalaman kung ok na po ba ung umid id ko po,tnx
Update kulang po kasi wAla pa UMID ID ko
Importante kasi sa pag apply ng passport ko
Update ko lang po ang UMID ID ko subrang tagal na hindi pa dumating sakin
Base sa instruction upon receiving umid id you have to visit nearest sss branches to activate your card. Thank you!
Gid evning po dto.. hnd pa po dumating ang umid id ko.. reymark palomar po. Taga maasin city southern leyte. Last July 2017 pa po ako nag apply.
Hi! I just want to follow up the status of my SSS UMID application?
Yveth Largadas Montenegro
SSS No. 3468110597
Date of UMID Application – November 22, 2017
Thanks.
amo po gagawin kukuha sana ako ng id ko ng sss.
how can i use my umid card to access my sss no.?
how can i use my sss umid card to access my sss no.?
Sie pno poe mkuha ang sss id ko pwede bng mpa delivery
Kc andito ako ngyon sa manila pro kumuha poe ako sa mindanao nang id sss yong realsing nyah poe yong march pa kso dko nkuha don kc nka punta na ako dito pwede ba yon mpa delivery ulit skin kc my files naman yon dto sa manila
Ang tagal tagal na ho ng UMID ID ko May 15 2017 ako nag’apply ng ID hanggang ngayon wala parin! Sabi 3 months makukuha na pero till now wala pa! Pumunta ko sa SSS PASAY branch since doon ako nag’apply magka’ilang beses nako pabalik balik! For delivery ang status. Pinapatawag nila ko sa SSS ID CENTER 920-6401, Hindi ko na mabilang ilang beses ako tumawag, merong sumasagot for 5 minutes pero binababa ng mga SSS operator! Kailangan ko ho ng ID for work purpose and Passport application dahil hindi naman tumatanggap ng secondary ID. Tulungan nyo naman ho ako
Pag sa Dasma po ba ako nag register ng SSS at dun po ako nakakuha ng SSS # pwede po sa Pasig ako mag apply ng UMID at pwede po ba ilagay ang Address ng Tita ko dto sa pasig or yung Mismong address ko po sa Dasmariñas Cavite? Please notice me! Thankyou
Ang tagal tagal na ho ng UMID ID ko Dec 4 2017 ako nag’apply ng ID hanggang ngayon wala parin! Sabi 5 months makukuha na pero till now wala pa! Pumunta ko sa SSS LIPA branch since doon ako nag’apply magka’ilang beses nako pabalik balik! Kailangan ko ho ng ID for work purpose and Passport application dahil hindi naman tumatanggap ng secondary ID. Tulungan nyo naman ho ako
4 months na wala pa rin yung umid id, yung iba 1 year na wala pa rin umid id nila. wala man response ang sss sa mga comment dito!!
tamad yatang mag deliver yung philpost kasi umid i.d. lang yung idedeliver nila.
I just want to follow up the status of my SSS UMID application?
Complete Name: ARIEL C DICO; SSS Number: 3313336905;Date of UMID Application: January 8, 2018
Thank you.
I just want to follow up the status of my SSS UMID application?
Complete Name: FELICISIMA R. SUPENA; SSS Number: 04-07577178 ;Date of UMID Application: October 23, 2017.
I called many time but number unreachable..meron bang nakakaalam ng hotline na pwedi magreklamo about SSS UMID processing…OCW kmi dapat we deserve good ng magandang serbisyo..dapat yotokan din ito ng Pangulong Duterte about this matter SSS.😡
follow up ko lang sana kasi hanggang ngayon wala pa ang umid id noong january 19 pa 2018
follow up ko lang sana kasi hanggang ngayon wala pa ang umid id noong january 19 pa 2018
melody serrano galvez
#0412516331
9/26/1975
Good day… regarding po sa umid based on our experiences ng pinsan ko since kailangan tlga namin yun tlgang inaabangan namin ideliver yung id since nung nagfollow up kami sa sss for delivery na ang status. what we did was pumunta kami sa post office ng Paranaque dahil paranaque add.namin.sabi sa amin ng mailman na naka assign sa area namin wala daw tao nung pumunta sila sa bahay(which is true kc nasa work kami). since nga government docs.yan di dw pwd iwan lng sa gate. kailangan dw may magreceive tlga kaya binabalik nila yun sa post office until magdeliver dila ulit sa area. Sometimes naman daw mali ang add.or wala tlga nakatirang may ganung name/di kilala.
so importante po na dapat tama ang add.and name na nilagay nyo nung nag apply kau ng umid at dapat siguradong may tatanggap kpag diniliver na sya.
try nyo po pumunta sa post office. mag inqure kau dun kpag for delivery na ang status ng umid nyo.thank you. sana nakatulong ako.
I would like to inquire about my umid id (SSS), i process my it since 2012 that until now i still don’t received it.
J Santiago | May 23, 2018 at 7:52 am | Reply
To all concern:
This site is not for following up the status of your UMID application. If you want to verify the status of your application, you can send an email to the SSS Identity Management Department at sss_id@sss.gov.ph. Do not forget to include your Full Name, Date of Birth, SSS Number, Date of Application and SSS branch where you applied.
The SSS Identity Management Department usually respond within 2 to 3 working days emailing you the date your UMID was posted, the Philpost tracking number and your CRN, which you can use as references if you want to claim it at your local post office. You can also use the tracking number at PhilPost website to track the shipping history of your UMID.
Visiting your local Post Office may be the best and fastest way in claiming your UMID instead of waiting for it to get delivered.
To all concern:
This site is not for following up the status of your UMID application. If you want to verify the status of your application, you can send an email to the SSS Identity Management Department at sss_id@sss.gov.ph. Do not forget to include your Full Name, Date of Birth, SSS Number, Date of Application and SSS branch where you applied.
The SSS Identity Management Department usually respond within 2 to 3 working days emailing you the date your UMID was posted, the Philpost tracking number and your CRN, which you can use as references if you want to claim it at your local post office. You can also use the tracking number at PhilPost website to track the shipping history of you UMID.
Visiting your local Post Office may be the best and fastest way in claiming your UMID instead of waiting for it to get delivered.
Naiirita ako sa kabobohan ng mga nagpopost ng info nila dito at nagtatanong ng status ng sss o UMID application nila! Marunong ba kayo magbasa? Tagalog na nga ang nakasulat pero anong kabobohan at katangahan yang pagtatanong nyo?
May gusto lang po ako tanong, how long will it takes kung mapapacorrect ako ng name sa sss id, kasi mali po yung nakasulat eh.. looking forward o sa reponse ninyo..Maraming salamat po.
Good afternoon I just want to follow up my application for the id ..I apply for my id May 22,2018 thank you
I WANT TO FOLLOW UP MY UMID ID THANKS
345530155
JOSELITO LANTACA JOSE
PLEASE DO NOT POST YOUR PERSONAL INFORMATION HERE! PAKIBASA PO NG MAAYOS ANG INSTRUCTIONS SA TAAS.
Hi po just want to ask about my sss I’d ?tagal na po yun March pa po sabi 2to3 months daw pero until now wla prin. Name jocelyn bayking peddie
hi po im just to ask my sss i’d..kc sbi sakin 1 to 3 months daw..kaso until now wala pa..kilangan ko kc..mag dadalawang buwan n wla prin po ..nag apply ako is july 31 ..name kemberly sister mongas..sss#3436956288
I was very disappointed. I had a copy of all the screenshots of my conversation with the email support. its been 1 month and 10 days now and yet the latest update was still “for packaging” For packaging since 08/10/2018, Seriously??? I’ve talked to SSS personnel they said it was already in the local post office of Angeles and gets what they said to me? “lagi lang sinasabi ng SSS na nasa kanila na ang UMID niyo pero wala pa talaga.” I am really agitated the how they do customer service. NAKAPASINUNGALING! My Screenshot ako sa email kaya wala silang maitatago about sa totoong status ng UMID ko.
redublaleslieann996@gmail.com