Problem: I registered in the My.SSS or the SSS Website Member’s Portal. However, after some time I forgot my password in My.SSS. I clicked the Forgot UserID or Password link in the SSS site and it needs my User ID or Email Address. Unfortunately, I also forgot the email account and/or password of the email that I used in the registering to My.SSS. They say that SSS will send my password to my email. What should I do to regain access to your My.SSS account?
Answer: Send an email to onlineserviceassistance@sss.gov.ph. Make sure that you have an active email account that you currently have access (it means you know its username and password and can open it). State in your email that you want to Update your Email Address used in your My.SSS account and you also want to request unblocking of your My.SSS account (if necessary).
Sample Email. You may copy this email and change the bolded information with your details.
*************
To: onlineserviceassistaince@sss.gov.ph
Title: Request to Update Email Address in My.SSS
Good day,
I have a SSS Online Account but I forgot my password. Unfortunately, I also forgot my password in the email account that I used in registering in My.SSS.
May I request that my email address be replaced with [myemail@example.com] which is my active email as of date.
Here are my details relevant to this purpose:
- Name: DELA CRUZ, JUANA SANTOS
- Date of Birth: 01/01/1990
- SS Number: 03-1234567-8
I’ve also attached two copies of my valid ID as proof of my identity.
Thank you,
Juana S. Dela Cruz
*************
If your My.SSS Account was locked because of many invalid login attempt, here is an instruction on how to Reset your Locked SSS Online Account.
Related Search: Blocked SSS Account, Unblock SSS Account, My.SSS, Forgot Email in My.SSS
I have a SSS Online Account but I forgot my password. Unfortunately, I also forgot my password in the email account that I used in registering in My.SSS.
May I request that my email address be replaced with [zel_delacruz20@yahoo.com] which is my active email as of date.
Here are my details relevant to this purpose:
◾Name: DELA CRUZ, LIEZEL
◾Date of Birth: 07/20/1993
◾SS Number:0935736818
email mo sila personally..hndi dito kase blog lang to.
I forgot my user ID
The SSS Inquiries is NOT the official website/blog of the Philippine Social Security System. This site aim to provide a searchable and organized information about the SSS related information.
Please do not leave your information like SSS Number, Name and follow up inquiries as the site administrators cannot help you with that
How to reset my acount?
Good pm. Po Sir. & maa’m gusto kopo malamn kng magkano papo ang aking balance dun s na loan ko nung 2008?
Will SS mail me back for me to inform me that my email was already replaced?
How long po kaya mag reply sss kung na update na nila ung new email?
Is it possible to change/update the User ID of My SSS Online account?
Giving me an error saying that this email does not exist to sss.gov.ph… Pls.help
Pareho tayo..pero successful naman ang paggawa ko tapos hindi ako makapag log in 🙁
Good Pm.po sir/ Maam gusto kopo malaman kung magkano papo ang aking balance dun sa loan konung 2008?
Mag sesend po ba ng confirmation email ang SSS after makapag email na kami sa kanila for changing email address?
kindly email my outstanding balance or statement of account of my previous loan. I already applied for a condonation program and paid for my 2 monthly installment of October and November 2016. I just want to know my outstanding balance. Thank you.
Magbasa naman kayo please.Hindi ito portal ng SSS kundi isang blog lang para tumulong sa nakalimot or nakawala ng kanilang online account.
Ma-aapprove po ba yung change of email address kapag via e-mail ka nagrequest? Or kailangang pumunta ka mismo sa SSS, dun magrequest para ma-approve? Sana po may makasagot. (Yung e-add ko kasi di na nagwowork kahit lagi kong ginagamit noon. Di daw maretrieve ng yahoo.)
I do not remember setting up account but it says I have an account. I am now locked out of account.I m trying to get letter for self help for my monthly earnings…
Hi Sir, You may email onlineserviceassitance@sss.gov.ph and inquire if you have an existing SSS Online account. Attach an Id for their verification.
thanks for this information. i have this kind of a problem. may i ask how long would it take for SSS to grant this kind of request?
how long before the sss reply?
Admin,
Mali po ang spelling ng assistance sa sample email (onlineserviceassistaince@sss.gov.ph) kaya may error na ” email does not exist”. Paki-correct naman. And paki-delete na rin ung informaiton ng nag-iwan ng SSS details nya baka ma-identity theft. Thank you.
i forgot my password in my e mail acct.using to my sss register…can i delete and create a new e mail?
Ako po c. Danilo c.nunez.sss#03-4337872-9.
Nais ko po sanan mlaman kung mag kanu pa ang balance ko sa salary loan ko
Salamat po
Danilo c.nunez
The SSS Inquiries is NOT the official website/blog of the Philippine Social Security System. This site aim to provide a searchable and organized information about the SSS related information.
Please do not leave your information like SSS Number, Name and follow up inquiries as the site administrators cannot help you with that
gusto ko lang po malaman mgkanu p ang outstanding loan balance ko. di po kse ko regular nkkbayad
I have the same situation po. Mga ilang days po kaya bago maka-reply ang SSS?
I’ve already paid my salary loan and already completed it thru condonation payment. my concern is, up to now my payments are not posted and getting worried of the interest being accured. as long as my payment not post the interest my continue. they have given me a copy that it was already received by the Tarlac Hub Branch dated March 15, 2015, its almost 3 years but up to now no post have been made. last payment date completed was October 2014..
Please kindly look on to it. i appreciate all the time you spend reading and giving time to make my concern answered. the soonest the better… thank you.
How long will you receive an email back from the request?
Hi,
Does anyone know how to change the USERNAME for SSS Log in?
thank you!
I FORGOT MY PASSWORD AND EMAIL USED IN MY.SSS
I forgot my sss password and my email account. Please God sent someone to help me.
forgot my sss number
GOOD DAY!
I HAVE MY USER ID WHICH IS JERRYKARELKRYSTAL_M BUT I FORGOT MY PASSWORD
I forgot my sss password and my email account. Please God sent someone to
Pa reset naman po ng account ko na locked na po kase Hindi ko siya na open ng 24 hours…
Good day!
This is Nelson Bangoyan from J.RAMOSBILLBOARDSERVICESINC.
My concern is I want to verify/update my sss contribution through online then nag registered po ako sa membership pero unable to work po yung date of birth..Please help me what I’m gonna do regarding my concern…
thank you & God bless.
Hi I forgot may password on online sss my user I’d is cherrylyn.sampol@yahoo.com
I have a SSS Online Account but I forgot my password. Unfortunately, I also forgot my password in the email account that I used in registering in My.SSS.
Dko n maopen ang acct.ko and yung email n ginmit kopo ay dko n rin maopen kz po nahacked may iba po ako ibang email pwede po ba ako gumawa ng ibang acct.
Hi. invalid token daw po pag nageenter ako ng password. What does this mean po?
wrong entry po ako sa comment. thanks. hehe
invalid email address posted on your blog sir. kindly check the spelling. used it and having undeliverable email error.
nag eeror yung password ko
papa reset ko po yung account ko para sa bagong password
Hi ! I already recieved the email with the instruction by clicking here to activate my registration but it’s not responding. I tried so many times , still the same, not activated until now . Is there any other way ? Thankyou !
I have the same problem activating my registration.
Hi what if hindi ko natapos yung application ko then nag expired yung link ano po kailangan kong gawin wala pa po akong SSS number salamat
Good day, i have a sss account but i forgot my password paano ko mabubuksan ulit ung sss account ko. Email address ko erlie.pena@yahoo.com.ph
Sir,
I connot access my old email account.
I need to know my SSS Contribution and my SSS Loan.
DOB: March 29, 1968
My SSS No. 003334985474
Pls send to my new email add Sir.
jameadinsayli@gmail.com
Please reply Sir.
Good day po.ask ko lng po sana na ano po gumawa na po ako ng membership sa sss kaya lng po namali po ang address na submit ko kya hindi ko po ma open ang sss ko.at nakalimutan ko na po yong email add.at password ko na gamit papano ko na po maka open ulit ang sss.pakasend lng po sa email add.ko gamit ngayon …elnabesa@yahoo.com yon po ang gamit na email add..salamat po
is it possible na makapagloan po ako sss even without having an online account? I forgot my username and password as well as the e-mail used for my sss account.
Namali po yung naisulat ko na email add. sa registration.Ang tama ko pong email add ay wilcuales20@gmail com.
Mali po yung naisubmit ko na email add. Ang tama ko pong email add ay wilcuales20@gmail.com
Hi..my name is nerissa zamora. How would i know if im still member of sss?
GOOD MORNING PANO PO MAG ACTIVATE NG ACCOUNT first time ko lang NAG REGISTERED ONLINE…NAG MESSAGES NA PO SAKIN NA NAKAPASOK PO AKO SA PAG REGISTERED ANG PROBLEM LANG PO DIPO MA ACTIVATE…my instruction po to chicking her to activate tas ang lumalabas eh yung pinakang home pages nag chick po ako sa sss login pero nung registered po ako di naman ako nag fill up ng password ang meron lang eh preferred user id…
Good a.m.! po itatanong ko po kung ano po yung pwede kung gawin kung nkalimutan ko po yung email accnt ko po at yung password kailangan ko po kasi makita ko po yung sss contribution ko. salamat po!
Hindi po ako makapag log in dahil ang inemail ng SSS sakin ay user id lang.Pano ko malalaman ang password ko?
nag rereply po ba ang onlineserviceassistance@sss.gov.ph? its been almost 3 weeks at hindi pa sa nag reply sa e-mail ko…
good pm po dipo ako maka log in ang lumalabas po eh YOUR ACCOUNT IS LOCKED ano po dapat gawin tnx,……
To: onlineserviceassistaince@sss.gov.ph
Title: Request to Update Email Address in My.SSS
Good day,
I have a SSS Online Account but I forgot my password. Unfortunately, I also forgot my password in the email account that I used in registering in My.SSS.
May I request that my email address be replaced with [elonah012818@yahoo.com] which is my active email as of date.
Here are my details relevant to this purpose:
Name: DEL MUNDO, ELONAH AVESTRUZ
Date of Birth: 03-16-1994
SS Number: 04-2690311-8
I’ve also attached two copies of my valid ID as proof of my identity.
Thank you,
Elonah A. Del Mundo
*************
ni register ko un account ng tatay ang gamit ko un email account ko,,kaso sa tagal na di naoopen nun acct nya,,nkalimutan ko na un password at user name nya at pati un email ko di na active,,pano ko maactivate ko acct ni tatay?
good day,i forgot my user id and password for my online registration and my email add was also deactivated,.my new email add is lugo_leonor@yahoo.com..thanks much
To: onlineserviceassistaince@sss.gov.ph
Title: Request to Update Email Address in My.SSS
Good day,
I have a SSS Online Account but I forgot my password. Unfortunately, I also forgot my password in the email account that I used in registering in My.SSS.
May I request that my email address be replaced with [arielmaximo28@yahoo.com or arielmaximo28@gmail.com] which is my active email as of date.
Here are my details relevant to this purpose:
Name: ARIEL AGUSTIN M. BLAS
Date of Birth: 08/28/1977
SS Number: 33-7030925-0
I’ve also attached two copies of my valid ID as proof of my identity.
Thank you,
Ariel Agustin M. Blas
Good day mam/sir I forget my user ID and password in my SSS ONLINE
Hi Good day, I forgot my UserID and password for my SSS online account. it is saved to the email address link to the SSS online account but unfortunately, I also don’t know how the login on that email since I lost my phone. because when I try to log in using the password I created its shows that incorrect witch bother me that the person who got my phone change my info. do I just need to request to update the email into the new active email that I have now or do I need to create a new SSS online account.
Goodpm po. May i request to reset my account coz i forgot my password.
Angelica manaois po Thankyou po
Gudpm May I request my email add password and user I.D.because I forgot. THANK YOU
Gudpm my email add password and user I.D. I forgot. THANK YOU
ok thank you.
Good pm Sir/Maám,
Tanong ko lang po kung pano po mag register sa sss online. Sinubukan ko po ung mobile registered number pero ang lagi pong sinasabi mali daw po ung number. Sinubukan ko nman po ang UMID ID eh ang lagi pong cnasabi mali daw po ung name at birth date ko. Bakit po ganun.?
Hindi naman nagre-reply yung SSS
They always Message me that the number i enter is already registered everytime i sign up for making new account. But, i forgot my password and email i used..
Hi,
Good day!
I have a SSS Online Account but I forgot my password. Unfortunately, I also forgot my email account that I used in registering in My.SSS.
May I request that my email address be replaced with [rrosalie438@gmail.com] which is my active email as of date.
Here are my details relevant to this purpose:
Name: Roxas,Rosario Reyes
Date of Birth: 11/29/1975
SS Number: 33-306968-80
Thank you.
I have signed up for My.SSS account. Shows a message that it went successful but whenever I try to log-in and hit forgot password it is not recognizing either my User ID or email. User ID or Email does not exist.
Hi,
I sent a request to onlineserviceassistaince@sss.gov.ph in order to update my email on the SSS online portal but the “onlineserviceassistaince@sss.gov.ph” seems to be no longer working.
Can you please send me another email or an active email so I could send my request?
Thanks,
Marco
the email add seems no longer active????
i’ve emailing it for several times!!!!!
Pwede kopo bang pareset ang password ko
gud am po meron na ako dati na user acct.but nakalimutan ko na ang password at user name na gamit ko pwede ba paki email sa act .ko na ito.sembranaestrella8@gmail.com.thanks po
I have a new email account the reason i forgot my old email and password account thank you..
My email list and I forget my password and email
rosebalansag09@gmail.com
hello po.maam and sir.na lock po kasi ang aking account paano po ma open uli.sana po ay matulongan nyo po ako.maraming salamat po.
Is this still applicable for the current year, 2023?