How to file SSS Retirement Benefit Claims Online

SSS expanded the coverage of the online retirement claim applications (RCAs) submission option using the My.SSS web portal at the SSS’ website. For employee-members who are at least 60 to 64 years old and separated from employment, except for underground/surface mineworkers and racehorse jockeys, you can now submit RCAs online. SSS also increased the bank options for the disbursement of retirement benefits.

Members who are at least 65 years old and already submitted their RCAs online effective September 2015, and Overseas Filipino Worker (OFW) and voluntary members who are at least 60 years old since December 2018 are also qualified for this service.

Here are the requirements to be qualified for Online RCA:

• Members must be registered at the My.SSS web portal on the SSS website. To create My.SSS Account, click this link.
• Members must have an enrolled disbursement account with the SSS through the Bank Enrollment Module (BEM).
• 120 monthly contributions before the semester of the month of submission of the claim, for monthly pension. or at least one monthly contribution, for lump sum benefit
• Member’s SS number is not canceled
• Member’s does not have outstanding Stock Investment, Privatization, Educational or Vocational Technology loan balance
• Member has no dependent child/children
• Member is not an underground/surface mineworker or racehorse jockey;
• Member is not a self-employed member below 65 years old

Online applications of employee-members, at least 60 to 64 years old, with contributions before or up to​ the month of retirement must be certified by their latest employer through the employer’s My.SSS web account. If not, the retirement claim won’t be processed.

For the following members Who:

• Have worked as an underground/surface mineworker for at least five years, whose optional retirement age is at 50 years old effective 27 April 2016
• Have worked as a racehorse jockey for at least five years, whose retirement age is at 55 years old effective 24 May 2016
• Are Self-employed members below 65 years old

The members above, must submit their retirement benefit application at SSS branches for presenting or submission of additional documents for their claims. They may schedule an appointment with any SSS branch of their choice to submit their claims. They may access the online appointment system under the member info tab upon logging in to their respective My.SSS web accounts. This is also for the members who are not qualified to file their retirement application online.

SSS will pay retirement benefit claims through the member’s Unified Multi-Purpose Identification (UMID) Card enrolled as an ATM card. If member doesn’t have UMID cards with ATM functionality, it will be released through their preferred disbursement channel enrolled in the Bank Enrollment Module (BEM) inside the My.SSS, which includes:

• Philippine Electronic Fund Transfer System and Operations Network (PESONet) participating banks;
• Union Bank of the Philippines Quick Card;
• Electronic wallets; and
• Remittance transfer companies/cash payout outlets