All retirement pensioners residing abroad, Total Disability and Survivor Pensioners, as well as their Dependent Children (minor or incapacitated) and Guardians, must comply with the ACOP starting October 1, 2021 until March 31, 2022!
Compliance for SSS Annual Confirmation of Pensioners (ACOP) can be done via e-mail, dropbox, or video conference (for those abroad)- no need for face-to-face transactions or for pensioners to leave their homes.
| Type of Pensioner | Schedule of Compliance |
| Retirement Pensioner residing abroad | Month of birth of the pensioner |
| Total Disability Pensioner | Month of birth of the pensioner |
| Survivor Pensioner | Month of birth of the deceased member |
| Dependent (minor or incapacitated) with Guardian | Month of birth of the member/deceased member |
The ACOP Form (Pensioner’s Reply) may be downloaded form the SSS Website.
Here are the links to download the forms you need for your ACOP:
| CASE AND TYPE OF PENSIONER | MANNER OF COMPLIANCE AND WHERE TO COMPLY | REQUIREMENTS |
| Retirement Pensioners residing in the Philippines | Not applicable | Not applicable |
| Survivor Dependent (minor/incapacitated) with the guardian | – Thru corporate Email of the SSS branch office, following the format as the email subject: ACOP Compliance, Pensioner’s Name (e.g ACOP Compliance, Juana Dela Cruz) – thru mail or courier addressed to the SSS Branch office -Thru drop box of SSS branch Please put all documents in a sealed large brown envelope and the Pensioner’s Name (Do not Write the SSS Number for security purpose) | Send scanned copies/submit the following requirements: 1. Duly accomplished ACOP form (Pensioner’s Reply) 2. One primary ID card or at least two secondary ID Cards 3. Self Declaration Form of the Survivor Pensioner or Non Remarriage/Non-Cohabitation (download from SSS Website) 4. Additional document, whichever is applicable: – Chest-level photo or snapshot of the pensioner holding a current newspaper wherein the headline and date of publication are prominently displayed, or having a background of news crawler/ticker on the TV showing the current news headline and date. The date of newspaper/news crawler of ticker on the TV must be the same with the date of submission of ACOP compliance thru mail/courier/drop-box. – Certification from institution where pensioner is confined such as retirement, penitentiary, nursing facility, hospital, correctional institution, rehabilitation center, etc. |
| CASE AND TYPE OF PENSIONER | MANNER OF COMPLIANCE AND WHERE TO COMPLY | REQUIREMENTS |
| Total Disability Pensioner | -Thru drop box of SSS branch Please put all documents in a sealed large brown envelope and the Pensioner’s Name (Do not Write the SSS Number for security purpose) | Send scanned copies/submit the following requirements: 1. Duly accomplished ACOP form (Pensioner’s Reply) 2. One primary ID card or at least two secondary ID Cards 3. Chest-level photo or snapshot of the pensioner holding a current newspaper wherein the headline and date of publication are prominently displayed, or having a background of news crawler/ticker on the TV showing the current news headline and date. The date of newspaper/news crawler of ticker on the TV must be the same with the date of submission of ACOP compliance thru mail/courier/drop-box. 4. Recent Medical certificate issued by his/her attending physician or by any government physician indicating complete physical examination findings and current medical status/condition. 5. Certificate true copy of result of laboratory procedure done within one (1) year from birth month (if any). |
| Home Visit | Send a written request from the pensioner/representative thru email of medical services section/drop box/mail of the nearest SSS Branch. |
| CASE AND TYPE OF PENSIONER | MANNER OF COMPLIANCE AND WHERE TO COMPLY | REQUIREMENTS |
| Pensioners Residing Abroad – Retirement – Survivor – Dependent (minor/incapacitated) with Guardian | Thru video conference using MS Teams (except for Total Disability Pensioner) | Request an appointment thru email at ofw.relation@sss.gov.ph Wait for SSS’ email confirmation on the ACOP-VC appointment together with the Transaction Reference Number (TRN), requirements for ACOP-VC and MS Teams Meeting Link. Present one primary Card or at least two secondary ID cards during the video conference. |
| – Thru corporate email of Foreign Representative Office or OFW-Contact Service section at ofw.relation@sss.gov.ph following the format below as the email subject: ACOP Compliance, Pensioner’s Name (e.g ACOP Compliance, Juana Dela Cruz) – Thru mail or courier addressed to: OFW-Contact Services Section, International Operations Group, 11th Floor, SSS Main Office, Diliman Quezon City, 1100 Or the nearest foreign representative office (address can be found at the SSS Website) | Send scanned copies of the following required documents: 1. Duly accomplished ACOP Form (Pensioner’s reply). 2. One primary ID card or at least two secondary ID Card. 3. Self-declaration of surviving spouse (Non marriage/Non-cohabitation). 4. Additional document, whichever is applicable – Chest-level photo or snapshot of the pensioner holding a current newspaper wherein the headline and date of publication are prominently displayed, or having a background of news crawler/ticker on the TV showing the current news headline and date. The date of newspaper/news crawler of ticker on the TV must be the same with the date of submission of ACOP compliance thru mail/courier/drop-box. – Recent Medical certificate issued by his/her attending physician or by any government physician indicating complete physical examination findings and current medical status/condition. | |
| Total Disability Pensioner | Thru drop mail or courier addressed to the nearest Foreign Representative Office (addresses can be found at the SSS Website) Please put all documents in a sealed large brown envelope and the Pensioner’s Name (Do not Write the SSS Number for security purpose). | Send scanned copies/submit the following requirements: 1. Duly accomplished ACOP form (Pensioner’s Reply). 2. One primary ID card or at least two secondary ID Cards. 3. Additional document, whichever is applicable – Chest-level photo or snapshot of the pensioner holding a current newspaper wherein the headline and date of publication are prominently displayed, or having a background of news crawler/ticker on the TV showing the current news headline and date. The date of newspaper/news crawler of ticker on the TV must be the same with the date of submission of ACOP compliance thru mail/courier/drop-box. – Recent Medical certificate issued by his/her attending physician or by any government physician indicating complete physical examination findings and current medical status/condition. – Certificate true copy of result of laboratory procedure done within one (1) year from birth month (if any). |
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EXCELLLENT
To confirm, Is there no need to comply ACOP for retirees residing in the Philippines?
For retirement pensioners residing in PH, no need na po mag ACOP.
For those of us in the States it will be a return to the normal ACOP requirements in place prior to the Covid pause...correct?
Mag updated po ang mother ko annual report po para sa pensioner. Sept. 11 po ang bday ng father kong namatay na. Dito na sya Dingalan Aurora sa Cabanatuan pa po ang SSS office at naputol pa po ang kanan paa. Anu po pwede para di mahirap sa pag travel. Norma G.Estrada 78yrs old
mam/sir ang mother ko po survivor pensioner ng father need po ba nya mag update uli this year kasi birth month ng father ko
May I ask if a Surviving Spouse Pensioner and Dependent Pensioner residing in Philippines needs to go in nearest office of SSS for the Acop? Thank you
I am a pensioner since 2018. Only this month of November wala pang sulod Yung ATM ko. What will I do SSS.?
Me and my wife already complied with the ACOP requirements last January 2022, do we have to do it again in our NEXT BIRTHDAY do we have to do it annually?
Await your advise please and thank you